Technical Director for Knowledge Management and Institutional Development 3011


Honduras Program

Job Description

Date:                       February 2018
Job Title: Technical Director for Knowledge Management and Institutional Development
Dept/Location:  Programs/Tegucigalpa
Reports To: Chief of Party


Job Background/Summary

CRS/Honduras (CRS/HN) is seeking an experienced Technical Director for Knowledge Management to document the learning for a new, four-year Improving Tertiary Violence Prevention Project and strengthen key institutions’ capacities to create a risk-based juvenile justice system that reduces recidivism within targeted populations of high risk juveniles, by improving the organizational and technical capacity of Honduran service providers and policy makers to provide specific, targeted, and high-quality services to highest-risk secondary and tertiary juvenile populations.


Job Responsibilities:

Program Quality

  1. Responsible for the knowledge management and continuous learning component of tertiary prevention services, identifying and understanding the critical gaps in current service provision, as well as the structures, capacities and activities of institutions.
  2. Lead on institutional development and capacity building for state and non-state service providers to provide services and adopt evidence-based interventions.
  3. Lead learning-to-action events and reflection sessions to systematically analyze data for programmatic use, and to document and incorporate lessons learned into program design and implementation.
  4. In collaboration with program staff, provide guidance and technical oversight to partners and other collaborating agencies to ensure that best practices and lessons learned are documented and disseminated.
  5. Coordinate with M&E department to oversee the design and implementation of the program’s monitoring and evaluation system, using appropriate forms, procedures, and tools for data collection and analysis as the basis for measuring, documenting and reporting of project performance and outcomes.
  6. Integrate project interventions with other CRS programs as appropriate through linkages with other service providers.
  7. Ensure that processes are anchored in CRS ProPack methodologies, Integral Human Development (IHD), the Justice Lens, the Gender Lens and CRS Partnership principles.


Representation and Communication

  1. Seek out opportunities to represent CRS programming, highlight innovations and share program results.
  2. Represent CRS at external meetings with international and national technical expertise stakeholders.
  3. In specific instances, prepare and deliver presentations of the project ongoing activities, challenges/opportunities, and results achieved.
  4. Strengthen linkages with existing and potential partner agencies.

Background, Experience & Requirements:

Education and Experience:

  • Minimum of eight years of experience working on knowledge management and/or organizational capacity development.
  • Experience with methods for knowledge dissemination and management, as well as organizational capacity building.
  • Bachelor’s degree in knowledge management, strategic management, or a relevant field.
  • Proven ability to work effectively and collaboratively with a range of key program stakeholders, and managing complex relationships with actors from the private and public sectors, donors and other collaborating agencies.
  • Experience with facilitation, capacity strengthening and partnership building, with the capacity to empower staff through opportunities for growth & development.
  • Ability to transfer knowledge through formal and informal training.
  • Proficiency in Microsoft Office suite, including Word, Excel and Outlook.
  • Knowledge of CRS Partnership strategy and partner management experience and/or USAID HICD initiative an advantage.

 Personal Skills

  • Proven technical leadership, and ability to work in complex environments
  • Proven experience in building and maintaining institutional linkages
  • Ability to work to meet deadlines in multiple tasking environments
  • Excellent organization, planning and analytical skills; detail oriented
  • Ability to think critically, effectively manage change and problem solve
  • Excellent communication and inter-personal skills, with demonstrated strength in relationship management
  • Ability to be flexible, persistent, and diplomatic and to gain respect among staff, local community leaders, church and secular partners, as well as local government ministries and donor organizations.
  • Demonstrated ability to work effectively as part of a multi-cultural team, but be self-motivated and accountable for program implementation and work independently if needed.

 Required Foreign Language: Demonstrated ability to fully and effectively communicate, both orally and in writing, in Spanish and English.
Travel Required: Ability to travel nationally and internationally as required up to 25% of the time

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.


  • Serves with Integrity
  • Models Stewardship
  • Cultivates Constructive Relationships
  • Promotes Learning

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.


To Apply: Interested candidates please send CV and cover letter to Nicole Leitzelar/Human Resources Manager/  no later than Wednesday February 21st 2018.

The talent acquisition procedure in CRS reflects our commitment to protect children and vulnerable adults against abuse and exploitation.

  • ¡Esta oferta esta caducada!


Somos una organización que fomenta el desarrollo sostenible en Honduras, mediante el uso de las Tecnologías de Información y Comunicación (TIC) y la desarrollo de proyectos para facilitar la investigación, gestión, concertación e intercambio de información y conocimientos; la difusión, sensibilización y promoción del cambio social; y el fortalecimiento de capacidades institucionales y comunitarias para impulsar el desarrollo del país.


Colonia Las Colinas, Bloque RR, Casa 2016, Boulevard Francia, Tegucigalpa, Honduras.
Teléfono: (504) 2235-4141
Fax: (504) 2235-5721