Announcement Number:

TEGUCIGALPA-2024-47

Hiring Agency:

Embassy Tegucigalpa

Position Title:

Consular Assistant- Open to all interested candidates/All sources (Rotational Consular Assistant)

Open Period:

11/26/2024 - 12/10/2024

Vacancy Time Zone:

GMT-6

Series/Grade:

LE - 1405 7

Salary:

HNL L312,889 /Per Year

Work Schedule:

Full-time - 40 hours per week.

Promotion Potential:

LE-7

Duty Location(s):

1 Vacancy in

 

Tegucigalpa, HO

Telework Eligible:

No

Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:

This position is open to:
•  All Interested Applicants / All Sources

For USEFM - FP grade is 7 Actual FP salary authorized by Washington D.C.

Security Clearance Required:

Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:

Indefinite subject to successful completion of probationary period.

Marketing Statement:

We encourage you to review the Eight (8) Qualities of Overseas Employees before you apply.  

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Summary:

The U.S. Mission in Tegucigalpa, Honduras is seeking eligible and qualified applicants for Rotational Consular Assistant position in the Consular Section.

Supervisory Position:

No

Relocation Expenses Reimbursed:

No

Travel Required:

Not Required

Duties

• This position combines duty elements of the following Units within the Consular Section: Immigrant Visa, Non-Immigrant Visa, American Citizen Services, Fraud Prevention. and Administrative Assistant. The incumbent is responsible for aiding of all the Units of the Consular Section, in order to give full support to every and any team as needed.
• Accepts and reviews applications for immigrant visa cases. In assisting consular officers, the incumbent confirms that the biographic information on the electronic visa application Is correct, captures biometric fingerprints and photographs, ensures that all applicable fees have been paid, verifies the identity of the applicant, reviews all documentation presented by the applicant to ensure that is complete and accurate based on the policy and regulations provided.
• Provides administrative services for the immigrant visa unit. Facilitates applicant workflow on the day of the interview Maintains the filing system for visa records and case files, corresponds with visa applicants to explain visa procedures, and request additional information as necessary.  Reviews and updates the immigrant visa website to ensure that accurate information is provided to the public.
• The incumbent regularly processes complex work visas, including those for agricultural workers. temporary workers and trainees. intracompany transferees, aliens with extraordinary ability, athletes. artist and/or entertainers, international cultural exchange visitors, and treaty trader investors. Incumbent must also have advanced knowledge of the qualifications for student and cultural exchange visas.
• Assists Consular Officers and Consular Associates in the preparation of documents for consular notarial services and Consular Reports of Death Abroad. Processes service requests from the Social Security Administration, Veterans' Affairs, and Internal Revenue Service. Provides standard services to the public, in person, through email and telephonically, exercising independent judgment and responding with little supervision from the Consular Officer or Consular Associate.
• Provides administrative assistance to the Consul General, Deputy Consul General, Supervisory Consular Specialist, and customer service to all Consular Section visitors.

Note: "This position description in no way states or implies that these are the only duties to be performed by incumbent. Incumbent will be required to perform other duties as assigned by the agency."

Qualifications and Evaluations

Requirements:

All selected candidates must be able to obtain and hold a:

• Security certificate

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.  

Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements:

Two years of college or university studies are required.

Evaluations:
 

• You will be evaluated against the qualifications and requirements in this vacancy announcement. 
• You may be asked to complete a pre-employment language or skills test.
• You must complete the application form and provide the required documents. 
• Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed.  If you fail to submit a complete application, then your application may be disqualified for this position.
• Será evaluado según las calificaciones y requisitos de este anuncio de vacante.
• Es posible que se le solicite que complete una prueba de idiomas o de habilidades previa al empleo.
• Debe completar el formulario de solicitud y proporcionar los documentos requeridos. 
• Su solicitud debe abordar todas las calificaciones y requisitos del puesto, incluida la educación, la experiencia, el idioma y cualquier conocimiento/habilidades/habilidades enumeradas.  Si no envía una solicitud completa, su solicitud puede ser descalificada para este puesto.

Qualifications:

Experience: Minimum of two-year experience in customer service and administrative experience is required.

Language: 

English: Fluent; speaking/reading/writing, may include the ability to translate

Spanish: Fluent; speaking/reading/writing, may include the ability to translate

Job Knowledge: Familiarity with legal Honduran documentation commonly encountered in consular operations (civil and court documents) is required. The employee is expected to have great working knowledge of basic Microsoft suits and to process large amounts of data, with top quality and accurateness.

Skills And Abilities:  Excellent customer service skills are required.

 Benefits:

Agency Benefits:

The U.S. Mission offers a competitive compensation and benefits package for local employees.

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C. 

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  

A hiring preference is extended to eligible and qualified applicants in the order listed below.  It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference. 

The following apply to Locally Employed (LE) staff only:   

• Current employees serving a probationary period are not eligible. 
• Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible. 

How to Apply:

All candidates must be able to obtain and hold a Public Trust clearance. 

Click the “Apply to This Vacancy” button at the top of the page to begin your application.  For an instructional video on how to apply click here. 

Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.

You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.

To request a reasonable accommodation, please contact the HR Office.

We foster a diverse, equitable, inclusive, and accessible workplace where employees can be themselves.  We invite qualified applicants from all backgrounds to apply. 

Required Documents:

Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.

All Applicants:

• Residency Permit (if applicable)
• Work Permit (if applicable)
• Primary/High School Diploma
• Driver’s License (if applicable)
• Certificate (if applicable)

Next Steps:

The HR Office will contact successful applicants.  For more information on applying for jobs or employment with us, please visit the U.S. Mission website https://hn.usembassy.gov/jobs/

Thank you for your application and your interest in working with us.