U.S. Department of State
U.S. Mission Tegucigalpa
Announcement No: TGG-2019-34
Position Title: Information Management Assistant
Opening Period: May 22, 2019 – June 6, 2019
Series/Grade: LE 1805 – 8, FS 1805 – 6
Salary: LE-8 L 332,068 (annual salary)
FS-6 $ 49,108 (annual salary)
For More Info: Mailing Address: Send to American Embassy, Human Resources Office, Room 335, and P.O. Box 3453, Tegucigalpa, Honduras.
E-mail Address: Send to firstname.lastname@example.org
Who May Apply: All Interested Applicants / All Sources
For USEFM – FS is 6. Actual FS salary determined by Washington D.C.
Required: Local Security Certification or Public Trust
Appointment: Definite not to exceed four years.
Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees https://careers.state.gov/wp-content/uploads/2018/02/Eight-Qualities-of-Overseas-Employees.pdf before you apply
Summary: The U.S. Mission in Tegucigalpa is seeking eligible and qualified applicants for the position of Information Management Assistant in the Overseas Building Operations (OBO) office.
The work schedule for this position is:
• Full Time (40 hours per week)
** Applications must include all required documentation below.
Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position: No
Duties: The incumbent serves as a Network Administrator. The primary responsibility of the position is to support the Bureau of Overseas Buildings Operations (OBO) New Embassy Compound (NEC) construction project. Support is provided in the context of daily oversight and management of the Post’s segment of the Department of State Sensitive But Unclassified (SBU)/Open Network (Open Net) and the dedicated Internet network (DIN). As such he/she provides computer network services to 450 users and maintains the infrastructure needed to support more than 400 computers, 200 iPhone, 65 fobs, 150 peripherals (i.e. Printers, scanners, consular section equipment, etc.) and 14 servers. The incumbent manages all aspects of the virtual environment operations and maintains five internet service provider (ISP) circuits functional. The incumbent also serves as a computer network analyst and evaluates requests for changes in software and hardware to ensure we comply with new networking and security standards; develops databases and programs – within Department guidelines – to facilitate and streamline processes; and makes recommendations on fiscal resource needs, system setup and operations, and network/system security. The incumbent is embedded with OBO at the NEC construction site, and works as part of a six–person network management team. Secondary responsibility is to assist OBO with technical review and inspections of data/communications infrastructure installed during the NEC construction project.
QUALIFICATIONS AND EVALUATIONS
Education: University degree in Computer Sciences, Telecommunication or Electrical Engineering is required.
Experience: Three years of progressively responsible experience in computer networking operations is required and experience supervising technical personnel in a network operations center.
Job Knowledge: Must have comprehensive knowledge of Microsoft operating system(s), computer equipment and peripherals, hardware life cycle process, and computer systems engineering. Knowledge of capabilities and limitations of LAN equipment, configurations and systems software is required. Must have detailed knowledge of microcomputer industry standards. Considerable knowledge of telecommunications, telephone protocols and network management is required. Must have knowledge of TCP/IP-based protocol and related naming and addressing services software as well as sound knowledge of LAN/WAN cabling architecture (UTP minimum, FO desired). Knowledgeable about data/communications backbone and horizontal construction, installation of network hardware and equipment, and termination and testing of network cabling.
Language: Level III (Good Working Knowledge) Speaking/Reading/Writing in English is required. Level III (Good Working Knowledge) Speaking/Reading/Writing in Spanish is required. (These may be tested)
Skills and Abilities: Excellent interpersonal, customer service, managerial and project management skills is required. Must have the ability to conceptualize the use of ADP resources to replace or improve a manual operation. Must have skills in reasoning through induction and deduction to solve technical problems. Must be able to work with others in a team and occasionally accept a lesser role to accomplish team goals. Exceptional interpersonal skills to explain computer techniques, policies, methodologies, and terms to various levels of Mission management are required. Must have demonstrated technical skills to diagnose, trouble-shoot, and resolve complex systems problems. Must be able to work on an active construction site, including climbing stairs, scaffolding and ladders, and accessing overhead and below grade spaces. Able to read and interpret technical drawings and specifications.
Qualifications: All applicants under consideration will be required to pass medical and security certifications/clearances.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Benefits: Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Tegucigalpa may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*
(2) AEFM / USEFM
(3) FS on LWOP and CS with reemployment rights **
* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date, and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link: https://careers.state.gov/wp-content/uploads/2018/04/VA-Definitions-and-Additional-Employment-Considerations.pdf
How to Apply: All candidates must be able to obtain and hold a Local Security Certification or Public Trust clearance. Applicants must submit a Universal Application for Employment (DS-174) which is available on HR/OE Intranet Site and the Mission internet site.
To apply for this position, applicants should electronically submit all documents listed below:
For more information on how to apply, visit the Mission internet site: https://hn.usembassy.gov/embassy/jobs/
Required Documents: Please provide the required documentation listed below with your application:
• Copy of Orders/Assignment Notification (or equivalent if applicable)
• Residency and/or Work Permit (if applicable)
• Passport copy (if applicable)
• Bachelor’s Degree
• Proof of citizenship
• For hiring preference candidates, language scores (if available)
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)
****Applicants must include all of the required documentation listed above. Incomplete application packages will not be considered.
What to Expect Next: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via telephone or email.
For further information: the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office at email@example.com
Thank you for your application and your interest in working at the U.S. Mission in Tegucigalpa.