Announcement Number: TEGUCIGALPA-2024-49S

Hiring Agency: Embassy Tegucigalpa

Position Title: Public Engagement Assistant - Open to all interested candidates/All sources (Public Engagement Assistant – American Spaces)

Open Period:12/20/2024 - 01/06/2025

Vacancy Time Zone: GMT-6

Series/Grade: LE - 6510 9

Salary: 

HNL L530,992 /Per Year

Work Schedule: Full-time - 40 hours per week.

Promotion Potential: LE-9

1 Vacancy in Tegucigalpa, HO

Telework Eligible: No

For More Info: [email protected]

Overview

Hiring Path: Open to the public

Who May Apply/Clarification from the Agency:

This position is open to: All Interested Applicants / All Sources
For USEFM - FP grade is 5 Actual FP salary authorized by Washington D.C.

Security Clearance Required:

Public Trust - Background Investigation

Appointment Type: Permanent

Appointment Type Details: Indefinite subject to successful completion of probationary period.

We encourage you to review the Eight (8) Qualities of Overseas Employees before you apply.  

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Summary:

Tegucigalpa, Honduras, Public Engagement Assistant – American Spaces, Public Diplomacy.

Supervisory Position: No

Relocation Expenses Reimbursed: No

Travel Required: Not Required

Duties

Designs, develops, manages, and oversees daily delivery of a dynamic, multifaceted schedule of activities, projects, and events designed to attract Emerging Voices (EV) audiences to visit and engage with the American Center. Interacts intensively with EV audiences to provide customer service and ensure that policy messages are delivered appropriately.  Elicits informal feedback to evaluate the impact of information and programs.

Meets Department of State (DOS) requirements for providing core programs (information about the United States, English learning and teaching, culture and sports, Education USA information and advising, and alumni engagement) in addition to innovative activities to connect EV audiences with U.S. foreign policy and American society and values.

Identifies and engages a broad range of U.S. experts to serve as speakers, moderators, coaches, and mentors for American Center audience groups, drawing from Mission personnel (including members of the Mission community), the American private sector in Honduras, and U.S. visiting speakers and specialists. 

Devises innovative strategies to market American Center opportunities and services to potential EV audiences, using a broad array of digital, multimedia, and traditional tactics that appeal to EV audience groups influential in Honduras.

Ensures that the American Center is accessible and appealing in order to attract EV audiences and that the physical design and presentation meet DOS standards, including branding.

Assesses the impact of previous American Center activities and projects to determine the relative level of effectiveness in establishing initial contact and sustaining dialogue with key target audience groups.  Actively plans American Center projects and longer-term initiatives at least one year in advance.

Prepares, manages, and tracks the American Center’s annual budget and individual American Center project budgets and contributes to the overall Public Diplomacy annual budget allocation.

Note:  This position description in no way states or implies that these are the only duties to be performed by the incumbent.  The incumbent will be required to perform other duties as assigned by the agency.

Qualifications and Evaluations

Requirements:

All selected candidates must be able to obtain and hold a:

• Security certificate

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.  

Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements:

FOR EDUCATION REQUIREMENTS APPLICANTS MUST MEET EITHER OPTION 1 OR OPTION 2 TO QUALIFY:

OPTION 1

A university degree in Communications, Library Science, Museum Education, International Affairs, American Studies, or local equivalent is required.

OPTION 2 (Experience in lieu of education):

2 years college or university studies (no specific field required) plus a minimum of Six (6) years’ experience in an international, academic, government, or cultural institution is required, with experience in communications, marketing, or public relations.

Evaluations:

• You will be evaluated against the qualifications and requirements in this vacancy announcement. 
• You may be asked to complete a pre-employment language or skills test.
• You must complete the application form and provide the required documents. 
• Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed.  If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications:

Experience: Four years of experience in an international, academic, government, or cultural institution is required, with experience in communications, marketing, or public relations.

Language: 

English: Fluent; speaking/reading/writing, may include the ability to translate.

Spanish: Fluent; speaking/reading/writing, may include the ability to translate.

Knowledge: 

Must have comprehensive knowledge of the attitudes and preferences of the EV audience sector(s) and an understanding of regional, ethnic, socioeconomic, cultural, and linguistic factors and the influence of religious, cultural, and educational institutions in shaping EV perceptions of the United States.  Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.

Must have knowledge of marketing techniques, market analysis and analytics, and customer service standards in the United States and Honduras; knowledge of trends in experiential learning and audience engagement; and an understanding of the communications and information environments in Honduras and internationally

Skills And Abilities: 

Analytic Skills: Must have strong analytic skills. Must be able to identify, analyze, predict, and continually assess EV audience attitudes and evaluate the impact of projects and modify approaches for the best outcomes.  Must be able to perceive the emergence of new influencers and adjust operations and programming accordingly.

Communication and Interpersonal Skills:  Must have excellent customer relations, interpersonal, and cross-cultural communication skills and be able to identify and engage key figures critical to shaping local public opinion.  Must have excellent written and oral communication skills, including for public speaking, interviewing for evaluation purposes, writing reports, and contributing materials for publication in both English and Spanish.  Must be able to tailor communications to fit formal and informal situations; different ethnic, religious, and linguistic cultures; and, as necessary, transmission through multimedia channels.  Must be able to brief U.S. officers and visitors on a variety of issues and interpret between English and Spanish for public programs.

Management Skills: Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and cultural projects, such as workshops, seminars, digital video conferences, panel discussions, lectures, and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment.

Technical Skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required.  Thorough knowledge of various computer software programs, specifically Microsoft Word, Microsoft Excel, and graphic design and photo editing software, is required. Detailed knowledge of and the ability to use social media and mobile platforms, photo and video sharing sites, podcast creation tools, and basic photo and video skills are required. Must have good numerical skills to be able to develop and manage project and grant budgets.

The U.S. Mission offers a competitive compensation and benefits package for local employees.

1. Private Health and Life insurance.
2. U.S. and Honduran holidays (20 per year approximately)
3. 14 days of vacation per year starting out. Increases progressively.
4. Performance-based reward every year.
5. Affiliation to a USD Retirement Fund.
6. Thirteenth- and Fourteenth-Month Bonus
7. Vacation Bonus
8. Payments on a biweekly basis. (26 pay periods a year)
9. If applicable, opportunities to travel abroad for training, and more..

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.