Bilingual Call Center Agent
1. Transfering calls
2. Confiring information, having correct languange skills such as grammatically, word choice, and active listening.
3. transfer records.
4. Willing to get to the goal on their metrics wich includes QA and amount of transfers.
5. Have a C1 and C2 level on english speaking.
6. Be able to have a fluid conversation whit the costumer.
